Retail stores are common targets for theft via shoplifting and burglaries. Retailers also struggle with employee theft, which cuts into their profits. In other cases, customer violence during holiday sales threatens the safety of employees and other visitors. Fortunately, various sophisticated security systems can enhance your store's security. Read on for the best security tips to secure your premises.
Install High-Resolution Cameras
Modern CCTV cameras produce sharp images to identify thieves. Potential shoplifters are less likely to steal items if they see cameras. In case of theft, the footage facilitates the prosecution of criminals. Moreover, some systems provide night vision to watch your store after closing time. Dome cameras are popular in retail stores and malls for 360-degree coverage and maximum visibility. A security analyst will map out the most vulnerable areas in your store for effective camera placement.
Tidy Up
If your store is messy and disorganized, you might struggle to detect shoplifting and other illegal activities. By keeping the store organized, you will be able to spot any missing items. Additionally, keep shelving low to promote visibility at all times.
Invest in Access Control Systems
If your retail store has many rooms like stores and changing rooms, consider an access control system. Traditionally, retailers used a master key system to restrict access to different parts of their premises. The system gives employees specific keys to access authorized areas only.
However, electronic control systems offer more flexibility because you can issue and revoke an authorization at any time. Give employees PINs or key cards and pre-determine the time they can access certain areas.
What's more, an electronic system generates real-time reports that show who accessed where and when. An access control system assigns unique codes to every employee, making it easy to track staff movements. For example, you can see who was in the stock room and at what time if an item is missing.
Train Employees on Security Best Practices
Well-trained employees will promote your store's security. Provide education on shoplifting, including tips on how to respond to burglaries and protect themselves from injury. Motivate your team to keep an eye out on the sales floor by discouraging phone use during work time.
Also, teach employees to engage a customer as soon as they enter the store. Shoplifters work best when unnoticed, which is why your salespeople should acknowledge customers. Additionally, include tips on spotting suspicious activities. Your team should also be familiar with your store's security systems but withhold sensitive information like safe combinations.
Electronic Article Surveillance (EAS)
EAS systems use a combination of technologies to track merchandise. Such technologies include RFID, electromagnetic technology, and radiofrequency. There are various kinds of EAS devices to use, including spider tags, tags, and antennas. The device triggers an alarm if a person walks past the exit with an active tag on an item.
Invest in POS Security
Besides enhancing the store's physical security, ensure you secure the POS network. Hackers upload malware into POS systems to steal data, ask for ransom, or interrupt regular activities.
To start, place your POS and card terminals away from prying eyes and secure them in locked stands and shelves. Next, use end-to-end encryption to encrypt customer credit card information. Then, connect your POS to a secured network, which rules out the guest Wi-Fi. Use a corporate network to facilitate sensitive transactions like payment processing. Another tip is only to use PCI-compliant devices in your POS system.
Retail crime reduces profit margins and affects the safety of employees and customers. Schedule an appointment with our security experts at All Pro Security, Inc., today to discuss the best security solutions for your store.